Makeup + Hairstyling

cOVID-19 RESCHEDULING 

You've been planning your wedding for months, maybe years now...you've gone through the time-consuming effort of finding the perfect vendors, venue, outfit, and most importantly, partner, for your wedding. And now, you're being forced between the decision of rescheduling or canceling altogether due to a world pandemic.

 

A sentence that I never imagined I would be writing.

 

If you're reading this that means that I'm the lucky human you've chosen and trusted to document one of the most precious and memorable days of your life. I want to take this time to reiterate how much I value the connection and relationship that we have already established and how vital sustaining that healthy relationship will become the day of your wedding. That being said, due to how stressful of a time this is for everyone, I want to do everything within my power to maintain transparency and an open channel of vulnerability with each of my couples. I want you to feel safe sharing your needs with me moving forward. I want you to know that while I am your photographer, I am also someone who cares deeply about you, my couples, who inspire and support me as I chase this dream of documenting the power of love.

I realize that some of you are in the service industry and have been forced to file for unemployment, some of you have lost your jobs and your healthcare that follows, some of you have mortgages, parents you take care of, medicine that is becoming increasingly harder to afford, and family members that live abroad.

 

Every single one of you has a multitude of stressors that are involved not just with the fears that come with a pandemic, but also the fears that arise with planning a wedding and having invested so much money into a day that you have awaited with excitement. This is why I wanted to take a moment and put together a page that not only shares my Covid-19 rescheduling policy but also provides resources that will hopefully make this stressful time, less stressful.

 

To be fair to couples whose wedding is being directly affected by Covid-19 the above Covid-19 rescheduling policy is only applicable to couples who are being immediately forced to reschedule their wedding due to government and state mandates. Couples who are not within a 4-8 week window of the currently estimated end of the government-mandated Shelter in Place will be subject to the rescheduling clause outlined in their contract. 

Thank you for understanding.

Covid-19 Rescheduling Policies

1. Clients may reschedule to any date within 2020 in which I am available. Your retainer will be applied to your new date and all rescheduling fees will be waived. A rescheduling contract will be required to secure your new date.

2. Clients may reschedule to a peak Saturday in 2021 in which I am available for. To book a peak Saturday in 2021 the remaining balance will be due and 50% of my 2021 booking rate [per time contracted] will be applied as a change fee. The change fee is waived for non-peak dates: Friday or Sunday.

3. Clients who choose to cancel their wedding altogether are subject to the terms agreed upon in our contract.

Now that my rescheduling policies have been shared I’m sure you have questions - many of which that I would probably have if I were an individual being affected by this virus. I believe open communication is important, and as a small business in a global pandemic, I have no option but to be vulnerable with you, the wonderful humans who have made the choice to support my small business. Some of you are in the event and service industry and some of you are even in the wedding industry and understand first hand how delicate our booking seasons are. But to simplify answers and questions, please feel free to reach out to us by email at info@stellakimartistry.com

I hope the questions above provided some insight as to why these policies are in place. 

If after reading the questions above you find that your questions went unanswered, please do not hesitate to reach out to me at info@stellakimartistry.com